Terms & Conditions.
Contents
Introduction
Welcome to Dotdunia Technologies (“Dotdunia,” “we,” “us,” or “our”).
These Terms & Conditions govern your use of:
- Our website: dotdunia.com
- Our services (development, marketing, consulting, training, job support)
- Our digital products (SaaS platforms, tools, downloadable content)
By accessing or using our services, you agree to be legally bound by these Terms. If you do not agree, please discontinue use immediately.
Scope of Services
Dotdunia Technologies provides:
- Website & App Development
- Digital Marketing Services
- UI/UX & Design Services
- IT Consulting & Job Support
- IT Training Programs
- SaaS Products & Digital Platforms
- Digital product sales (own & third-party platforms)
Agreement & Acceptance
- Any project approval, payment, or written confirmation constitutes a legally binding agreement
- You confirm that all information provided is accurate and lawful
- You agree not to use our services for illegal or unauthorized purposes
Client Responsibilities
You agree to:
- Provide accurate project requirements
- Share content, feedback, and approvals on time
- Ensure all provided materials are legally owned or licensed
- Cooperate during project execution
Delays from client side may impact delivery timelines.
Payments & Billing
5.1 Payment Terms
- Advance payment (30%–70%) is required to start any project
- Remaining payment must be cleared before final delivery / go-live
- For subscription or support services, payments are billed monthly or as agreed
5.2 Late Payments
Delayed payments may result in:
- Project hold or suspension
- Additional charges or penalties
- Delay in delivery
5.3 Pricing
- All prices are subject to change without prior notice
- Custom quotes apply based on project scope
Cancellation & Refund Policy
6.1 Services
- Once a project has started, payments are non-refundable
- Cancellation may incur charges based on completed work
6.2 Digital Products (VERY IMPORTANT)
Strict No Refund Policy
All digital products (software, tools, templates, subscriptions) are:
- Non-refundable
- Non-cancellable
- Non-exchangeable
Once access is provided, no refunds will be issued under any circumstances.
Project Scope & Revisions
- Pricing includes only agreed scope
- Additional features or changes will be charged separately
- Limited revisions may be included (as per agreement)
Delivery & Support
8.1 Delivery
- We deliver projects based on agreed timelines
- Final delivery is subject to full payment clearance
8.2 Post-Delivery Support
- Minor fixes (if applicable) may be covered for a limited period
- Ongoing support requires a separate maintenance plan
8.3 Third-Party Dependencies
We are not responsible for issues caused by:
- Hosting providers
- Plugins / third-party tools
- External APIs
- Client-side changes
Intellectual Property Rights
9.1 Ownership
Dotdunia retains rights to:
- Proprietary code frameworks
- Internal tools
- Design systems
9.2 Client Rights
- Upon full payment, client receives rights to agreed deliverables
- Third-party licenses (themes, plugins) remain subject to their own terms
9.3 Restrictions
You may NOT:
- Resell or redistribute our work without permission
- Copy proprietary systems or frameworks
Digital Products & SaaS Usage
Products are provided under license, not ownership. Access may be:
- Subscription-based
- Limited by usage
We reserve the right to:
- Suspend accounts for misuse
- Modify features
- Discontinue services (with notice where applicable)
Acceptable Use Policy
You agree NOT to:
- Use services for illegal activities
- Distribute malware or harmful content
- Engage in spam or abusive behavior
- Violate intellectual property laws
Violation may result in immediate termination of services.
SEO & Marketing Disclaimer
We do NOT guarantee:
- Search engine rankings
- Specific traffic numbers
- Revenue outcomes
Results depend on multiple external factors (Google algorithms, competition, market trends).
Google AdSense & Advertising Compliance
If your project includes ads, you must comply with:
- Google AdSense policies
- Advertising guidelines
We are not responsible for:
- Account suspension
- Policy violations
Limitation of Liability
To the maximum extent permitted by law, Dotdunia Technologies shall NOT be liable for:
- Loss of data, revenue, or profits
- Business interruption
- Third-party failures
- Indirect or consequential damages
Use of our services is at your own risk.
Indemnification
You agree to indemnify and hold Dotdunia harmless against:
- Legal claims
- Damages
- Losses
arising from:
- Misuse of services
- Violation of laws
- Unauthorized content usage
Data & Privacy
Your use of our services is also governed by our Privacy Policy.
International Clients
- We serve clients globally
- International laws
- Currency conversions
- Local regulations
Termination of Services
We reserve the right to suspend or terminate services if:
- Terms are violated
- Payments are not made
- Misuse is detected
Force Majeure
We are not liable for delays caused by:
- Natural disasters
- Technical failures
- Government actions
- Unforeseen events
Changes to Terms
We may update these Terms at any time.
Continued use = acceptance of updated terms.
Governing Law & Jurisdiction
These Terms shall be governed by:
Laws of India
Jurisdiction:
Courts of Telangana, India
Contact Information
For queries or disputes:
Dotdunia TechnologiesEmail: info@dotdunia.comSupport: help@dotdunia.comWebsite: dotdunia.com